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Displaying call status

The Call Status displays an overview of current calls on the IP gateway. To access this information, go to Status > Calls.

Refer to the table below for details of the information displayed

Format of displayed values

In many cases, the values displayed on this page are shown in the format A (B) / C; this represents:

Statistics for which there is no set maximum will be displayed as just A (B), where A and B have the meanings as described above.

Where the highest value attained is shown in parentheses (i.e. B in the above example), this value can be reset by selecting Reset maximum values. These values can be useful in monitoring peak IP gateway usage over a period of time.

Field Field description
Call status
Through calls

The number of calls currently connected to their final destination. This number does not include calls that are currently with the operator or the auto attendant.

Auto attendant connections

The number of calls currently connected to the auto attendant.

Operator connections

The number of calls currently connected to the operator.

Queued for operator

The number of calls currently in the queue for the operator.

Video ports in use

The number of video ports in use. This corresponds to the number of calls that are either sending or receiving video.

Audio-only ports in use

The number of audio-only ports in use. This corresponds to the number of calls that are either sending or receiving audio but not video.

Video status
Incoming video streams

The number of video streams currently being received by the IP gateway.

Outgoing video streams

The number of video streams currently being sent by the IP gateway.

Total incoming video bandwidth

The total video data rate being received by the IP gateway.

Total outgoing video bandwidth

The total video data rate being sent by the IP gateway.

Audio status
Incoming audio streams

The number of audio streams being received by the IP gateway.

Outgoing audio streams

The number of audio streams being sent by the IP gateway.

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