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Help contents > Managing endpoints > Configuring endpoints

Configuring endpoints

You can configure endpoints to work with the IP gateway by choosing Endpoints > Add Endpoint. For configured endpoints, the operator can simply choose the endpoint's name from a list, rather than having to type in the endpoint's address and know whether the endpoint uses SIP or H.323. When you configure an endpoint, you can select whether or not that endpoint will be shown on the auto attendant, thereby enabling a caller to select to be connected to that endpoint, rather than having to know and enter the address of that endpoint.

Refer to the table below for tips on configuring an endpoint on the IP gateway. After entering the settings, click Add endpoint.

Field Field description Usage tips
Name

The name of the endpoint.

 
Show in internal address book

Select this option if you want this endpoint to appear in the internal address book. When this option is selected for an endpoint and the internal address book is available as an option on an auto attendant menu, callers who are connected to that auto attendant can select to be connected to this endpoint.

All configured endpoints appear in the operator's list of endpoints.

For more information about using the internal address book in an auto attendant menu, refer to Configuring auto attendant menus.

Address

The IP address, host name, E.164 address (phone number), H.323 ID, or URI of the endpoint.

 
Protocol

The protocol that the endpoint uses.

For H.323 calls, choose between:

  • H.323 (without gatekeeper): the call will be treated as an H.323 protocol call; no gatekeeper will be consulted
  • H.323 using a configured gatekeeper: you can select a gatekeeper to be queried for calls from this endpoint. The gatekeeper specified here will override the port-associated gatekeeper

For SIP calls, choose between:

  • SIP (without registrar): the call will be treated as a SIP call; no registrar will be consulted
  • SIP using a configured registrar: you can select the registrar to be consulted for all calls from this endpoint

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