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Help contents > Managing Dial Plans > Displaying and testing the dial plan

Displaying and testing the dial plan

The dial plan is actually made up of two, separate dial plans: one for calls arriving on Port A and one for calls arriving on Port B. Refer to the sections below for more information.

To display or modify the Port A dial plan, go to Dial plan > Port A. To display or modify the Port B dial plan, go to Dial plan > Port B (using the Port B link on the right of the screen). Note that if Port B is disabled on the Network > Port B page, there will not be a dial plan for Port B.

Displaying the rules list

As described above, the dial plan comprises a set of rules that are followed in response to the incoming part of a connection in order to determine how to proceed with the outgoing part of the connection.

You can view the set of rules comprising a dial plan as a list, with rules checked from top to bottom. Refer to the table below for details of the fields displayed.


Field Field description More information
Name

The unique number assigned to this rule and the rule's name.

Click on a number or name to view and modify rule details (see Adding and updating dial plan rules).

Condition

Which called numbers will cause this rule to be invoked.

Possible conditions include:

  • Called number is "1025" meaning this rule is invoked if the called number is exactly as stated
  • No called number meaning this rule is invoked if the caller uses the IP address or hostname of the IP gateway
  • Match any called number meaning this rule is always invoked if checked
Action

What will happen if this rule is invoked.

Possible actions include:

  • Reject the call: if this rule is invoked the call will be terminated and the outgoing part of the call will not be established
  • Enter the auto attendant "<menu name>" : the call will be connected named auto attendant menu
  • Call the operator: the call will be connected to the operator
  • Call this number "xxx": where xxx represents what is displayed:
    • a pattern
    • a hostname
    • an IP address
    meaning that "xxx" will be called if this rule is invoked. The protocol that the call will use is also listed

* (asterisk)

Identifies the rule you have just moved.

If you have just moved a rule in the list, it will be marked with an asterisk (*). This is to help you see the changes you have made.

Modifying the rules list

To change the order of rules, drag and drop the rule that you want to move or use the up and down links.

To add a rule, click Add rule (see Adding and updating dial plan rules).

To remove a rule, select one (or more) and click Delete selected rules.

Testing the dial plan

It may take some experimentation to create the dial plan that you require. The IP gateway provides a facility to test the dial plan to see how your set of rules acts on a particular number.

To test the dial plan:

  1. Go to Dial plan.

  2. If you want to test how the dial plan acts
    • on a particular number or address for a call arriving on Port A, ensure you are on the Port A dial plan tab
    • on a particular number or address for a call arriving on Port B, ensure you are on the Port B dial plan tab
  3. In the Test dial plan section, enter the number to test and click Test number.

The IP gateway displays the number that you have tested, the rule that the condition matched, the outcome (that is, whether the call was rejected, the call was forwarded to the auto attendant or the operator, or the number that has been dialed in response).

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