codian.gif IP GW 3510
host: IPGW
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Help contents > Displaying call information > Displaying call diagnostics

Viewing a connected endpoint's diagnostics

You can view diagnostics for an endpoint's connection to the IP gateway while the call is in progress. To view the diagnostics:

  1. Go to Calls.
  2. Click a caller's name to display the Call statistics page.
  3. Click the Diagnostics tab.

This page shows various low-level details pertaining to the endpoint's communication with the IP gateway. You are not likely to need to use any of the information on this page except when troubleshooting specific issues under the technical guidance of Codian.